If it's still not working on the second computer, check Device Manager to see if the device is recognized.Try using the receiver on a different computer.If not, follow the steps to connect the device to a Unifying receiver.If the receiver is Unifying, identified by this logo, open Unifying Software and check if the device is found there.If it makes a difference, try updating the motherboard USB chipset driver. Windows only - try a different USB port.If the receiver is plugged into a USB hub or extender, try plugging it into a port directly on the computer.Open Device Manager and make sure your product is listed.The steps below will help to identify if the issue is related to the USB receiver: If your device stops responding, confirm that the USB receiver is working properly. USB receiver does not work or is not recognized However, if you have a replacement receiver, you can use the Connection Utility software to perform the pairing. If your receiver is non-Unifying, it cannot be unpaired.If you have a Unifying receiver, identified by this logo, see Unpair a mouse or keyboard from the Unifying receiver for instructions.Unpair/repair or disconnect/reconnect hardware:.Move the keyboard closer to the USB receiver.Keep other electrical wireless devices away from the USB receiver to avoid interferences.Check the batteries or make sure your device is charged.If your keyboard is not working or frequently loses connection try the following steps: Radio frequency (RF) interference from other sources, such as wireless speakers, cell phone, and so on.Using your wireless keyboard on metal surfaces.NOTE: Your receiver must be plugged directly into your computer. Plugging the receiver into a USB hub or other unsupported device such as a KVM switch.This can be due to several reasons, such as: When your device isn't working, the problem is likely a connection or power issue. Logitech Wireless Mini Mouse M187 SetPoint driver Type: LZMA:23 Version: 6.61.Wireless device does not work or is not recognized.Logitech Wireless Mouse M560 SetPoint driver Type: LZMA:23 Version: 6.61.15 For: Windows 7, Windows 8, Windows 10.Logitech Wireless Mouse M505 software Type: DEFLATE Version: 2.10.37 For: Windows XP, Windows Vista, Windows 7, Windows 8, Windows 10.Logitech Wireless Mouse M560 software Type: DEFLATE Version: 2.10.37 For: Windows 7, Windows 8, Windows 10.Logitech Anywhere Mouse MX Control Center driver Type: ZIP Version: 3.9.60 For: Mac OS 10.x. ![]()
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